Terms and Conditions

Standard Residential Terms

This Agreement applies to all Just Energy customers and is referred to by the Product Schedule. 

This Agreement applies to all Just Energy customers from 1 April 2026 and is referred to by the Product Schedule.

Product Schedule - Freedom Plan

This Product Schedule applies to all Just Energy customers on our Just Energy Freedom plan.

Product Schedule - Freedom Plan

This Product Schedule applies to all Just Energy customers on our Just Energy Freedom plan from 1 April 2026.

Standard Business Agreement

This Agreement will apply to all existing Just Energy Business customers.

Notice of Exemption

Notice of Exemption of the Low Fixed Tariff option for some domestic customers in the Marlborough Lines and Alpine Energy network area.

Website Terms of Use

This Agreement applies to all customers.